Valley GreenOff Shenley RoadHemel HempsteadHertfordshire, HP2 7RJTel: 01442 261805
Please note that with effect from 18 October 2018, the surgery will be moving to a new clinical system. If you have any prescription requirements that you would normally be ordering the week up to that date, please can you order them now.
Once we are on the new system, we will be able to offer our patients the facility to book into the Dacorum Extended Access surgeries, which offer out of hours appointments weekday Mon-Fri and Sat am & pm and Sun am. Details will be available from our Receptionists.
You will need to have access to the internet and a login and password to request your prescriptions online. Please contact the Practice Manager to obtain a login and password.
All repeat prescriptions must be requested at least 48 hours in advance excluding weekends and bank holidays. If your prescription is very urgent please speak to a member of staff.
Requests for repeat prescriptions will not be accepted over the telephone as mistakes can occur.
If you enclose a stamped addressed envelope, repeat prescriptions can be sent to you by post.
If you would like to collect your medication directly from one of the local pharmacies please indicate clearly which pharmacy you would like to collect your prescription from. If you have not used this service before please speak to a member of staff to see which pharmacies are available.
You can also order your repeat prescriptions online which saves time having to come into the practice to drop off your repeats list. In order to do this you will need to have access to the internet and also an email address. Please contact the practice to register, you will be given a username and password which will allow you access to the online system.
If you wish to see a copy of our repeat prescribing protocol, please ask at Reception.
Patients who have repeat medication will be asked to see either a doctor or nurse practitioner at least once a year for a medication review. You will be asked to book your medication review on your repeat prescription. If you fail to book a medication review your medication may be stopped pending an assessment by the doctor.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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